Terms of Service

Business details and use

These terms cover use of tropicalpantry and orders from tropicalpantry, 56, Jalan Raja Dihilir, 30350 Ipoh, Perak, Malaysia. Contact support@tropicalpantry.shop or +60 14-761 7744. Use the site lawfully. Do not attack the service, introduce malicious code, evade security controls, misuse personal information or infringe another person's rights.

These terms are governed by the laws of Malaysia, while preserving rights that cannot lawfully be excluded.

Products, prices and order acceptance

Prices are displayed in Malaysian ringgit (MYR). A listing or cart entry is not by itself an accepted order. When ordering is available, the checkout submission is an offer and acceptance occurs through an express confirmation or dispatch notice.

The order summary must show the product total, applicable taxes and delivery charges before submission. We may reject or cancel an order for an evident pricing error, unavailable stock, suspected fraud or an unauthorised payment and will notify the customer.

Related policies and intellectual property

The Shipping Policy, Refund Policy and Payment Policy form part of any accepted sale. Product names, marks, images and other protected material remain subject to their owners’ rights; their use for identification does not claim an official partnership.

Mandatory rights, liability and changes

Nothing in these terms excludes a consumer guarantee, remedy or liability that cannot lawfully be excluded. Governing law follows the store location stated below while preserving mandatory rights available in the customer's place of residence. Updated terms will show a revised date.